About the Show Management Systemâ„¢

Enter Equestrian Competitions On-Line

This Web site allows registered users to create and submit entries to equestrian competitions that use the Show Management Systemâ„¢ horse show software.

Customer Support

Once your entry has been submitted to the Competition Organizer you should contact the Competition Secretary with questions specific to your entry. Detailed contact info and policies for each Competition Organizer are available here.

If you are having trouble with your account, find an error on the Web site, or are just plain having trouble creating an entry, you can contact Jon Kassel with an e-mail to jon@showmanagementsystem.com or call or text (847) 842-0360.

Pricing and billing information

This service requires you to submit payment for mandatory event fees like Office, Stall, and Entry Fees to participating Competition Organizers. The Show Management System hosts the "shopping cart" for your account fees but payment is submitted directly to the Competition Organizer through our secure Braintree Payments Gateway.

You should refer to the virtual "entry blank" for the price of event and entry fees for the competition you are entering. These prices are set by the individual Competition Organizers. The Show Management System also collects a small "entry processing fee" for the service of handling your electronic entries. The price for the EFP is subject to the agreement between the Show Management System and each Competition Organizer and is detailed and itemized when you create each entry.

Refund Policy

The refund policy is subject to the terms of the Competition Organizer set forth in their event prize list and is subject to the rules and terms of the United States Equestrian Federation (USEF). For your convenience, each Competition's refund policy is detailed on the "Pay and Submit" page for the event you are entering.

If your entry can not be submitted electronically to the Competition Organizer due to a technical malfunction of the Web site but you are still charged the Entry Processing Fee, you can request a refund of your EFP by e-mailing jon@showmanagementsystem.com and putting "Refund Request" in the Subject of the message.

Privacy Policy

We are required by the United States Equestrian Federation (USEF) policy on Competition Entries to collect certain identifying personal information on each individual who is an owner, trainer, rider, coach, handler, or payee on a Competition Entry. This information is only shared with Competition Organizers who use the Show Management System for Electronic Competition Entries and with the USEF.

You can read our complete privacy policy here.